What is contextualized, context-sensitive, in-context or "just in time" help and training?
Context-sensitive help is a kind of online assistance that is obtained from a specific point inside the user interface of software, providing help, training or support content for the "target" or situation that is associated with that task or question. Content Panda is leading the industry by pioneering this concept inside of Microsoft Office 365 SharePoint Online, Microsoft SharePoint 2010, 2013, 2016 and Custom Applications.
Content Panda accelerates business productivity and velocity by accelerating the deep adoption of investments made in IT infrastructure.
Key Benefits of Leveraging In-Context Help and Training Content
Accelerate User Adoption
Deliver faster on-boarding and higher engagement with an online user experience that’s easy and intuitive
Promote Governance & Policies
Reinforce guidance and compliance on business processes, in the user interface where the content lives
Simplify Training & Support
Minimize support calls and streamline training with contextual help, videos, best practices and tutorials
Manage User Experience
Control, customize, and target the entire online user experience from one central management console