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What is contextualized, context-sensitive, in-context or "just in time" help and training?

Context-sensitive help is a kind of online assistance that is obtained from a specific point inside the user interface of software, providing help, training or support content for the "target" or situation that is associated with that task or question.  Content Panda is leading the industry by pioneering this concept inside of Microsoft Office 365 SharePoint Online, Microsoft SharePoint 2010, 2013, 2016 and Custom Applications.  

Content Panda accelerates business productivity and velocity by accelerating the deep adoption of investments made in IT infrastructure.

 

Key Benefits of Leveraging In-Context Help and Training Content

Accelerate User Adoption

Deliver faster on-boarding and higher engagement with an online user experience that’s easy and intuitive

Promote Governance & Policies

Reinforce guidance and compliance on business processes, in the user interface where the content lives

Simplify Training & Support

Minimize support calls and streamline training with contextual help, videos, best practices and tutorials

Manage User Experience

Control, customize, and target the entire online user experience from one central management console

“Content Panda’s in-context tools do a great job of bringing SharePoint help and training right into the user interface, where it’s needed in-context.”
— Jeremy Thake, Senior Product Marketing Manager, Azure App Service, Microsoft Corporation

A few customers that believe in a better user experience with in-context help and training using Content Panda


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